Shipping

What are the delivery charges?

Delivery charge is completely free of cost.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that Jeometri or our courier partners have a holiday between the day you place your order and the delivery date, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Jeometri do not work on Sundays and this is factored into the delivery dates.

What is the estimated delivery time?

Jeometri generally manufactures and ships the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

• The Jeometri offering the product
• Product availability with the Jeometri
• The destination to which you want the order shipped and the location of the Customer.

Are there any hidden costs (sales tax, octroi, etc) on items sold by Jeometri?

There are NO hidden charges when you make a purchase on Jeometri. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on Jeometri’s shipping policy.

Why does the estimated delivery time vary for each product?

You have probably noticed varying estimated delivery times for the product you are interested in. Delivery times are influenced by product availability, the geographic location of the customer, your shipping destination, and the courier partner's time to deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.

Jeometri does not/cannot ship to my area. Why?

Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

• Whether the Jeometri ships to your location
• Legal restrictions, if any, in shipping particular products to your location
• The availability of reliable courier partners in your location

At times Jeometri prefers not to ship to certain locations. This is entirely at their discretion.

Why is the COD option not offered in my location?

The availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.

I need to return an item how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible our Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through our preferred vendor, you can return the item through a third-party courier service. Return fees are borne by the customer.

I did not receive my order but got a delivery confirmation SMS/Email.

In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation for Jeometri to investigate.

What do the different tags like "In Stock", and "Available" mean?

'In Stock'

For items listed as "In Stock", Jeometri will mention the delivery time based on your location pin code (4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

'Available'

The Jeometri might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.

'Preorder' or 'Forthcoming'

Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of its official release launch and will reach you in 6 to 8 business days. The Preorder duration varies from item to item. Once known, the release time and date are mentioned. (Eg. 5th May, August 3rd week)

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Back In Stock Soon'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by Jeometri.

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'

This product is no longer available because it is obsolete and/or its production has been discontinued.

Does Jeometri deliver internationally?

As of now, Jeometri doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.